Why the “Simple” Contact‑Flow Turns Into a Complex Puzzle We all love the idea of […]
The Many Faces of Customer Support
A Friendly Guide to the Challenges, Workflows, and the hope for Automation Hello, fellow automation […]
Automation for Customer Support
Why the “one‑size‑fits‑all” solution falls short When I first stepped into a support team’s kitchen, […]
Git cheat-sheet
Squash all commit history to a single commit git rebase –root -i For each commit […]
Running a minimal Ubuntu Server on VirtualBox
Running Ubuntu Server on VirtualBox has many benefits for both personal and business use. One […]
Introduction to Kubernetes and container orchestration
Understanding the basics of containerization and why it’s important Developers can package an application, its […]
Creating a k3s cluster with Raspberry Pi
So I finally have given a go at setting up a Raspberry Pi cluster. It […]
Bot Management
Whenever a website is being popular, BOTs or fraudsters are rushing to it with the […]
Detecting DE-AUTH packets on your wifi
Every now and then, some teens or wannabe hackers (or real ones) run a de-auth […]
How to complete a side-project?
Are you like me and have tons of great ideas you want to program or […]